Phone and Fax Information

• Member Service Toll Free: 844-238-4228
• Fax: 269-226-5579
• Lost/Stolen Debit or Credit Card: 844-238-4228
• Lost/Stolen Credit (VELCO) Card: 800-828-4113
  (800-591-4961 after hours and 410-581-9994 outside US)
• PIN Now (Debit, Credit Card): 888-891-2435
• Bill Pay Inquiry: 855-463-3981