Help and Contact Us

Honolulu Fire Department Federal Credit Union

1200 N. School St., Honolulu, HI 96817



Our team is available weekdays, 8:00 am to 4:00 pm

Call or text us 808-853-2355
E-mail us MemberService@HFDFCU.org



24-Hour Visa® Platinum credit card support

Report a lost, stolen, or damaged card 833-541-0777
Report unauthorized transactions or fraud 888-829-6434
Account balance information 833-541-0763



24-hour Debit Mastercard® support

Report a lost, stolen, or damaged card 833-933-1681
Report unauthorized transactions or fraud 866-279-1399
Card activation or PIN change 833-681-3522



RescueNet Bill Payer support

Member support 855-840-5706