Agreement & Disclosure
Electronic Delivery of e-Statements and e-Notices
1. Electronic
Disclosure Agreement
By clicking "Agree" and accessing
the Cornerstone Credit Union (Credit Union) electronic statements (e-Statements)
and electronic notices (e-Notices), confirms your acceptance of this agreement,
as well as acknowledges your receipt and understanding of this agreement. By
clicking “Agree” you further consent to the electronic delivery of all
disclosures that are required or may be provided on or with your account and/or
loan statements, including, but not limited, to the Billing Rights Statement
required by the Truth in Lending Act and the Error Resolution Notice required
by the Electronic Fund Transfer Act. By entering into this agreement, you
accept all the terms and conditions contained in the agreement. The Credit
Union does not require you to accept electronic statements, notices, and/or
other documents. You have the option to have the records provided in paper
format. Please read this agreement carefully.
2. Definitions
As used in this agreement, the words
"we", "our", "us" and "Credit Union"
mean Cornerstone Credit Union. "You" and "your" refer to
the account owner(s) entitled to use the e-Statements Service and online
banking (CU-Branch). "Account" or "accounts" means your
share and/or loan accounts at the Credit Union.
3. Accessing your
e-Statements, Notices and/or other Documents
Access to your e-Statements requires you login
to CU-Branch. Within CU-Branch, you must enroll in our e-Statements Service and
“Agree” to receive electronic periodic statements, notices and/or other
documents in lieu of paper documents provided to you in connection with your
accounts (except credit cards) with the Credit Union. You must also maintain an
accurate e-mail address. You understand that the Credit Union will discontinue
mailing printed loan and share account statements and notices existing now or
in the future to your address of record. Each statement period we will send an
e-mail notice to the e-mail address associated with your account, advising you
of the availability of your e-Statement. You may then access your statement and
any additional required disclosures from our secure site. You may later revoke
your consent and request paper statements, notices and/or other documents,
however, certain fees may be assessed.
4. Joint Accounts
If your account is joint with another person,
one of you may consent to receive disclosures electronically and that person’s
election to receive e-Statements shall apply to both of you. We will then send
the notice regarding the availability of your e-Statements to the e-mail
address of the Primary Member in lieu of providing a paper statement.
5. Service
Access
The service providing e-Statements is
generally available 24 hours a day, 7 days a week; however, this service may be
unavailable from time to time for routine software and hardware maintenance or
to unscheduled down time. The Credit Union will make every reasonable effort to
ensure optimum availability. However, the Credit Union is in no way liable for
the unavailability of the system or any damage that may result from system
unavailability. We are not responsible for any damage that may occur to your
personal computer from the use of this service or the data transmitted through
the account access link.
6. Hardware
and Software Requirements
Accessing your e-Statements requires you
establish and maintain an accurate e-mail address, have access to a computer
that has the capability of running software that can access the Internet, and
the capability to send and receive electronic mail (e-mails). For accessing the
Internet, you may use most major browsers (Internet, Explorer, Firefox, or
Netscape). You must have access to Adobe Acrobat Reader software (available at
no charge at www.adobe.com). To retain a copy of your statement, you will need a printer
attached to your computer capable of printing Web pages. To save your
statements on your computer you can use the "Save" feature of your
Internet software to save the pages to your hard drive or to some other media.
7. E-Mail
Address
Should your e-mail address or physical mailing
address change, it is your responsibility to notify us. We recommend you update
your e-mail address on our secure site in CU-Branch by clicking on the User
Profile tab, then clicking into the User Preference section.
8. Electronic
"Signature" Agreement and Security
You agree that your use of a key pad,
mouse or other device to select an item, button, icon or similar act/action, or
to otherwise provide the Credit Union instructions while participating in our e-Statement
or e-Notice service; or in accessing or making any transaction regarding any
agreement, acknowledgement, consent terms, disclosures, or conditions,
constitutes your signature, acceptance and agreement as if actually signed by
you in writing. You understand the importance of your role in preventing misuse
of your account. You agree to protect the confidentiality of your account and
account number, and your personal identification number (PIN), your security
questions, and other personal identification data, and you will immediately
notify the Credit Union should you believe that your password, login, or other
identification data has been lost, stolen, or that an unauthorized person has
electronically accessed your account. If you allow someone else to access your
account/statement through Sub-Accounts, Shared Accounts or other means, you are
fully responsible to review your statement for any errors, unauthorized
transactions, or other irregularities. The Credit Union does not create nor
does it maintain password information for Sub-Account users. Only the primary
accountholder can issue or reset Sub-Account user passwords. You further
acknowledge and agree that the Internet is considered inherently insecure. Therefore,
you agree that we have no liability to you whatsoever for any loss, claim or
damages arising or in any way related to our response(s) to any e-mail or other
electronic communication that we, in good faith, believe you have submitted to
us.
9. Error
Resolution
You agree to promptly examine your
statement and notify us immediately of any errors on your account. We must hear
from you no later than sixty (60) days after we sent the first statement on
which the problem exists. Any applicable time periods within which you must
notify us of any errors on your account statement(s) shall begin on the Statement
Date regardless of when you receive and/or open your e-Statement(s).
10. Other Account
Related Information
We often include with your paper
account statement other periodic notices that relate to the account notices or
regulatory information, otherwise known as statement inserts. When you agree to
accept electronic statements, you also agree to receive other notices/information
by electronic delivery.
11. Cancellation
of e-Statements, e-Notices and/or other Documents
The Credit Union does not require you to
accept electronic statements, notices, and/or other documents. However, certain
fees may be assessed for issuing paper statements. You may withdraw your
consent for the electronic delivery of e-Statements, e-notifications and/or
disclosures by writing us at 550 W. Meadows Dr., Freeport IL 61032, or calling
us at (800) 711-3277. We may require additional information, such as your name,
account number, and other personal identification questions.
12. Participating
Party Rights
You agree to waive and release any
claims against Cornerstone Credit Union arising out of or in any way related to
the e-Statement and/or e-Notice service, except for those claims resulting
solely from the negligent acts or omissions of the Credit Union. All questions
regarding your e-Statements/notices access should be directed to the Credit
Union by writing to Cornerstone Credit Union, Attn: Accounting Dept., 550 W. Meadows
Dr., Freeport, IL 61032, or by calling (800) 711-3277.
13. Additional
Terms and Conditions
The terms and conditions of your Membership
and Account Agreement for each of your Credit Union accounts as well as your
other agreements with the Credit Union such as loans continue to apply
notwithstanding anything to the contrary in this Agreement. It may be necessary
from time to time, to change the terms or conditions with regarding your
statement access. We will provide you links to access all notices, attachments
and/or documents. This Agreement is binding upon your heirs and the Credit
Union's successors and assigns. Certain of the obligations of the parties
pursuant to this Agreement that by their nature would continue beyond the
termination, cancellation or expiration of this Agreement shall survive
termination, cancellation or expiration of this Agreement.
Revised May 1, 2012